Last updated: December 2024

1. Information We Collect

We collect information you provide directly, including:

Contact information (name, email, company, phone)
Account credentials
Usage data and preferences
Content you upload to our platform

2. How We Use Your Information

We use collected information to:

Provide and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions

3. Data Security

We implement industry-standard security measures including:

AES-256 encryption for data at rest
TLS 1.3 for data in transit
Regular security audits and penetration testing
ISO 27001 and SOC 2 compliance

4. Data Retention

We retain your data only as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time.

5. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to data processing
Data portability

6. Contact Us

For privacy-related inquiries, please contact us at:

Email: privacy@maiagent.ai
Address: No. 487, Guangfu S. Rd., Xinyi District, Taipei City, Taiwan