Your Trusted AI Partner

From medical centers to semiconductor giants, 100+ enterprises choose MaiAgent as their AI transformation partner

Tech & Manufacturing

EZ PC Builder - Intelligent PC Configuration Assistant

Now live in 15 countries with 20,000+ monthly conversations, 83% user satisfaction, and 85% ease of use rating. Leveraging RAG chunking technology to understand and clarify user requirements, then provide the most suitable PC build configuration. Observations show gamers not only actively seek AI optimization for their builds, but also use conversation content as final purchase decisions; these spontaneous behaviors confirm the Agent has successfully built trust and become an indispensable shopping partner.

Intelligent Agent that Understands Hardware Logic and Complex Task Decomposition

20,000+

Monthly Conversations

83%

User Satisfaction

15 Countries

Global Deployment

6 months

Implementation Time

MSI EZ PC Builder AI Assistant Interface - Multi-device Display

Home Living

AI Maintenance Assistant - Five Decades of Repair Know-How, Available to Every Frontline Team

Taiwan Sakura is one of Taiwan's most trusted home living brands, with nearly 50 years of history. With MaiAgent, repair SOPs, parts lists, and service records now live in a single knowledge hub. Customer service staff and field technicians can start from a customer's everyday description, such as "the water heater ignites, then shuts off", and work down to the likely root cause and repair steps. Evaluation began in early 2025 and the assistant went live within 3 to 4 months, with answer accuracy rising from 73% to over 90%. Phase two extended the assistant to dealers, kitchen showrooms, and community experience stores, and replicated it to the group's Topax brand, forming a knowledge network spanning 9+ scenarios across departments and two brands.

One Knowledge Hub, from the Repair Site to the Dealer Showroom

90%+

Answer Accuracy

3–4 months

Time to Launch

Assistant Scenarios

2 brands

Brand Coverage

AI Maintenance Assistant

Water heater ignites then immediately goes out

Possible Causes:

1. Check if gas pressure is normal

2. Verify flame sensor condition

3. Check exhaust pipe for blockage

Ref: Maintenance Manual SOP-H203

Healthcare

AI Customer Service Assistant - New Staff Ready in 2 Weeks

Taiwan's #1 long-term care market leader, serving 2,700+ care institutions. Adopting 'AI Collaboration, Human Review' model: AI generates response suggestions in real-time, customer service staff reviews and confirms before replying to clients, ensuring accuracy and reliability of medical-related information. Through Line integration and intelligent knowledge base, new customer service staff can now work independently in just 2 weeks, reduced from the original 2-3 months.

AI Collaboration, Human Review - New Staff Ready in 2 Weeks

Only 2 weeks

New Staff Onboarding

90%

Training Time Saved

2,700+

Institutions Served

No.1

Taiwan Market Share

AI Customer Service Assistant

Hi, a resident needs to return from leave, but there's no option to select. Could you please take a look? Thanks.

Knowledge Base Used

Thank you for reaching out. Here's how to process a resident leave return:

Go to Resident > Resident Data > Leave List, find the leave request, tap to open > Set End Date, then select the actual return date.

If you can't find the "Set End Date" option, please check:

1. Whether the leave status is "In Progress"

2. Whether you have sufficient permissions

Below are reference screenshots:

Leave List

Resident > Data > Leave List

BedNameDateStatus

C-306Ba ○03/09Active

1F-113Hao ○03/05Ended

Leave Form

Reason

Hospital▾

Date

03/09 16:18

End

Select date

✓Handover✓Care record

Ref: Manual - Resident Leave List

Healthcare Institution

Hospital-wide Smart Healthcare: 44 AI Assistants Deployed in 14 Months

A regional teaching hospital with nearly 1,000 beds. By adopting MaiAgent's enterprise generative AI platform, the hospital successfully deployed 44 AI assistants across clinical, nursing, administrative, and HR domains within 14 months. With 400M+ tokens consumed and 3,000+ hours saved, the hospital achieved a comprehensive smart healthcare upgrade.

44 AI Assistants in 14 Months, 3,000+ Hours Saved, 65-80% Efficiency Gain

AI Assistants Deployed

400M+

Total Token Usage

3,000+

Hours Saved

65-80%

Efficiency Improvement

Nursing Consultation AI

Post-surgery pain management SOP

Standard Procedure:

1. Assess pain index (VAS)