Flexible
Deployment Options

Whether you need quick cloud deployment, private cloud hosting, or on-premises installation, MaiAgent offers the best solution for your enterprise scale and security requirements.

How to Get Started with MaiAgent

Step 1

Choose Deployment

Select public cloud, private cloud, or on-premises based on data sensitivity and budget.

Step 2

Choose Plan

Select a subscription plan from Standard to Enterprise to meet different scale needs.

Step 3

Add Services

Add consulting services or custom development to accelerate AI adoption.

SaaS Standard

Perfect for small teams getting started with AI

Multi-LLM Support

Advanced RAG Architecture

Knowledge Base Management

Live Chat Platform

Usage Analytics

SaaS Professional

Most popular choice for growing businesses

All Standard Features

Multi-Agent Collaboration

Advanced Analytics

Priority Support

Custom Integration

SaaS Enterprise

Advanced features for large organizations

All Professional Features

SSO Integration (Azure AD, KeyCloak)

Custom Branding

Audit Logs

Dedicated Support

SaaS Standard

Perfect for small teams getting started with AI

Multi-LLM Support

Advanced RAG Architecture

Knowledge Base Management

Live Chat Platform

Usage Analytics

SaaS Professional

Most popular choice for growing businesses

All Standard Features

Multi-Agent Collaboration

Advanced Analytics

Priority Support

Custom Integration

SaaS Enterprise

Advanced features for large organizations

All Professional Features

SSO Integration (Azure AD, KeyCloak)

Custom Branding

Audit Logs

Dedicated Support

Common Features for All Plans

All subscription plans include the following core features

Multi-LLM Model Switching

Built-in Advanced-RAG Architecture

Built-in Multi-Agent Collaboration

Knowledge Base & Semantic Search

Customer Service Platform & SDK

Internal Knowledge Q&A Module

Tool Integration (API, MCP, Text-to-SQL)

Full Permission Management (RBAC)

Usage Analytics

Organization Statistics

MaiAgent Complete Feature Comparison

Compare all plan features in detail to choose the best option for you

Features	SaaS Standard	SaaS ProfessionalPopular	SaaS Enterprise	License - Private Cloud	License - On-Premises

•Switch between multiple LLMs freely •Role setup (System Prompt) •Built-in Advanced-RAG architecture •Built-in Multi-Agent collaboration architecture •Usage analytics (conversations/messages/satisfaction) •AI assistant permission management	All plans supported
•Assistant-knowledge base many-to-many management •Response scoring (honesty/relevance)					Requires additional compute power (not available on single GPU machine)

•Complete enterprise-level document management and intelligent retrieval •Document upload (supports multiple common formats) •FAQ management •Semantic search •Text nodes •Metadata and tag management •Knowledge base permission management •Non-OCR document parser	All plans supported
•OCR document parser •Speech-to-text parser				Requires additional compute power	Requires additional compute power (not available on single GPU machine)
Web crawler module				Requires purchasing external API service	Not supported in air-gapped on-premises environment

•Real-time chat platform (greeting, initial questions, theme color, avatar, company logo) •Chat history storage •AI assistant auto-reply time management •Conversation memory management •User feedback feature •Chat widget website SDK •Third-party app user identity and chat interface integration (MaiAgent-Contact)	All plans supported
Third-party chat platform integration: Line, Messenger, Telegram, embedded web chat platform					Not supported in air-gapped on-premises environment

•AI conversational Q&A interface •Record past Q&A history •Response includes source document references •Support real-time attachment upload and analysis	All plans supported

•Naïve RAG (Basic RAG) •Advanced RAG •Hybrid RAG (Hybrid Retrieval) •HyDE RAG (Hypothetical Document Embeddings) •Agentic RAG (Agent-based RAG)	All plans supported

•AWS Bedrock •Azure AI •Google •OpenAI •Anthropic •OpenRouter	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer bears token costs	Customer bears token costs, firewall configuration required
Ollama	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer must provide GPU compute	Supports all models provided by Ollama
vLLM	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer must provide GPU compute	Supports standard Transformer architecture models on Hugging Face
OpenAI Compatible	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer must provide GPU compute	Supports OpenAI API compatible model inference

•Cohere •Voyage •Bedrock •OpenAI	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer bears token costs	Customer bears token costs, firewall configuration required
Ollama	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer must provide GPU compute	Supports all models provided by Ollama
vLLM	MaiAgent provided options only	MaiAgent provided options only	Can be added based on requirements	Customer must provide GPU compute	Supports standard Transformer architecture models on Hugging Face

•API integration •MCP integration (Stdio, Streamable HTTP, SSE) •Text-to-SQL database integration (MSSQL, MySQL, Oracle, PostgreSQL, custom DB) •Built-in tool: Canvas mode	All plans supported
•Built-in tool: Web search •Built-in tool: AI image generation				Requires purchasing external API service	Not supported in air-gapped on-premises environment

•RBAC-based permission control •MaiGPT permissions •AI feature permissions •AgentOps permissions •Customer service chat permissions •Internal Q&A permissions •Developer permissions •Organization settings permissions	All plans supported

Display usage statistics for users, departments, and AI assistants	All plans supported

•Azure AD integration with Single Sign-On (SSO), supports SAML 2.0 protocol •KeyCloak integration with Single Sign-On (SSO), supports SAML 2.0 protocol
Third-party application API Single Sign-On (SSO) integration			Custom development, integration fees apply	Custom development, integration fees apply	Custom development, integration fees apply

Admin Logo customization

•Powered by xxx Logo customization option •Custom WebChat URL domain configuration

Record all user operations, permission changes, and model invocation logs. Supports export and audit. Helps enterprises comply with ISO 27001, SOC 2, and other information security standards.

Default official domain provided				Dedicated Load Balancer for external service	Default uses machine IP
Force HTTPS connection					Supports self-signed certificates
Custom domain binding				Supports custom domain binding	Can configure enterprise internal domain (requires organization-issued certificate)
SSL certificate mounting				Assist with Load Balancer certificate mounting	Provide multi-domain CSR for enterprise internal CA certificate application
SSL certificate renewal	Automatic certificate renewal	Automatic certificate renewal	Automatic certificate renewal	Deliver renewal documentation, customer updates/replaces, or additional fee for renewal service	Deliver renewal documentation, customer updates/replaces, or additional fee for renewal service

Content filtering (prevent inappropriate content, violence, etc.)				Requires purchasing AWS Guardrails service	Requires purchasing AWS Guardrails service
•Prevent topic drift •Content moderation •Sensitive data removal •Hallucination prevention

•(1) Identify sensitive data •(2) Monitor user input content •(3) Prevent uploading confidential documents

Recommended

SaaS Professional

AI Assistant Module

Switch between multiple LLMs freely

Role setup (System Prompt)

Built-in Advanced-RAG architecture

Built-in Multi-Agent collaboration architecture

Assistant-knowledge base many-to-many management

Usage analytics (conversations/messages/satisfaction)

AI assistant permission management

Response scoring (honesty/relevance)

Knowledge Base Module

Complete enterprise-level document management and intelligent retrieval

Document upload (supports multiple common formats)

FAQ management

Semantic search

Text nodes

Metadata and tag management

Knowledge base permission management

Non-OCR document parser

OCR document parser

Speech-to-text parser

Web crawler module

Customer Service Chat Module

Real-time chat platform (greeting, initial questions, theme color, avatar, company logo)

Chat history storage

AI assistant auto-reply time management

Conversation memory management

User feedback feature

Chat widget website SDK

Third-party app user identity and chat interface integration (MaiAgent-Contact)

Third-party chat platform integration: Line, Messenger, Telegram, embedded web chat platform

Internal Knowledge Q&A Module

AI conversational Q&A interface

Record past Q&A history

Response includes source document references

Support real-time attachment upload and analysis

RAG

Naïve RAG (Basic RAG)

Advanced RAG

Hybrid RAG (Hybrid Retrieval)

HyDE RAG (Hypothetical Document Embeddings)

Agentic RAG (Agent-based RAG)