Solutions · Consulting + Customization

AI Solutions
Accelerate AI Implementation

Pre-built Agent architectures based on Agent Builder capabilities for specific scenarios,
with consulting services for customization to quickly realize AI value.

Why MaiAgent

A Trustworthy, Deployable and Scalable Enterprise AI Solution

Enterprises adopting AI get stuck on trust, deployment and scale — MaiAgent breaks through with three pillars.

Trustworthy

Pain Point: Inaccurate AI responses add manual verification burden

  • In-house high-accuracy RAG, 95% retrieval accuracy in Traditional Chinese
  • Citation display for traceable answers
  • Guardrails / DLP integration to keep responses safe

Deployable

Pain Point: High implementation cost and unclear use cases

  • No-code modular design, live in five stages
  • Pre-built industry agents shorten time-to-value
  • Dedicated consultants guide the entire rollout

Scalable

Pain Point: High in-house build cost, hard to scale

  • Open platform API integration
  • MCP / A2A to connect internal & external systems and tools
  • Flexible deployment: SaaS / Private Cloud / On-premise

AI Customer Service

24/7 Automated Support

24/7 automated support, FAQ handling, and ticket routing. Integrates with enterprise knowledge base to provide accurate answers, significantly reducing labor costs.

Customization

Knowledge Base SetupSOP DesignChannel Integration
85% faster response time
60% cost reduction
4.7/5 customer satisfaction

AI Customer Service Copilot

Real-time Agent Assistance

AI-suggested responses, real-time knowledge base queries, and automated reply drafts help agents respond faster and more accurately to customer inquiries.

Customization

Response TemplatesKnowledge BaseSystem Integration
40% efficiency improvement
70% reduced training time
95% response accuracy

Product Manual Assistant

Product Documentation & Guidance

Integrates product manuals, FAQs, and technical documentation to help customers and employees quickly find needed information.

Customization

Document ImportTerminology AlignmentMulti-language
80% faster queries
50% fewer support tickets
Multi-language support

Certificate Scanning Assistant

Automated Document Processing

AI automatically recognizes certificate content, extracts key information, and creates digital files, dramatically reducing manual filing time.

Customization

Certificate FormatsField DefinitionsSystem Integration
95% faster filing
98% error reduction
Multiple format support

Marketing Image Generator

AI-Powered Marketing Assets

Generate marketing posters and social media images with a single sentence. Integrates Nano Banana Pro for accurate Traditional Chinese rendering, eliminating post-production text editing.

Customization

Brand StyleAsset SpecsReview Workflow
10x faster asset creation
70% lower design costs
Perfect Chinese rendering
Industry Agent Applications

AI Agents Deployed Deep Across Six Industries

From finance and government to healthcare, manufacturing, education and retail, MaiAgent has built ready-to-deploy agent scenarios for every industry.

Finance

  • AI CFO (Financial Analysis)
  • AI Wealth Advisor
  • Credit Investigation Agent
  • ESG Knowledge Mgmt
  • Bank Service Copilot

Government

  • Document Recognition Agent
  • Regulation Lookup Agent
  • Regulatory Announcement Agent
  • Citizen Email Reply Agent

Healthcare

  • Nutrition Care Agent
  • Lab Test Assistant
  • Nursing Assistant
  • Health Education FAQ
  • ICD-10 Classification
  • Case Summary

Manufacturing

  • Production Data Agent
  • BOM Generation Agent
  • SOP Document Generation

Education

  • AI Teaching Platform
  • Library Collection AI
  • Course Tutoring Agent
  • Student System AI

Retail

  • Supplier Lookup Agent
  • Inventory Management AI
  • Manual Generation
  • Product Lookup AI

Cross-Industry Applications

  • AI Knowledge Mgmt
  • AI Customer Service
  • Invoice & Receipt OCR
  • HR Assistant
  • Voice Meeting Notes
Three-Stage AI Adoption Strategy

A progressive, low-risk, measurable path to AI

From company-wide adoption to autonomous agents, MaiAgent guides enterprises to implement AI step by step and build an AI-native culture.

Step 1

MaiGPT

Democratize AI Usage

From everyday use, knowledge management and smart customer service to content creation — get every employee comfortable with AI and build an AI-native culture.

Everyday UseKnowledge MgmtCustomer ServiceContent Creation
Step 2

AI KM

Activate Knowledge Assets

Turn enterprise knowledge into gold — moving from simple lookup to automatically generating analytical reports and insights.

Knowledge ActivationAnalytical ReportsKnowledge Linking
Step 3

AI Agent

Automate with Agents

Build enterprise-specific agents with no code, connect internal and external systems via MCP and A2A, and automate entire workflows.

No-code BuildMCP / A2AWorkflow Automation

Need a Customized AI Solution?

Our consulting team will help you plan AI adoption strategy, design solutions, and provide comprehensive technical support.

LINE